Chaska City Hall Bulletin
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Volume 8, Issue 28, August 20, 2015


CITY HALL PHONE SERVICE ISSUES


Incoming calls to the 952-448-9200 number at Chaska City Hall were out of service this morning.  City staff  worked with Century Link to remedy the issue, which was corrected around lunch time.

Thank you for your patience. 

Street Work

STREET NEWS

Work continues between Co Rd 61 and Fifth Street around the area of City Hall and the Driver's License Center.  Parking to the City Hall/Library parking lot can be accessed off Highway 41 or Pine Street from Fifth Street. 

Parking is still available to businesses along Fifth Street between Highway 41 and Pine.  Parking is also available to patrons of the Driver's License Center along Pine Street.  Residents between Pine and Cedar Streets along Fifth Street, may encounter some problems and may find it more convenient to park along Cedar Street for the time being.

Street work for the complete water and sewer overhaul of the west side of Highway 41 continues to be on schedule, with completion slated for the end of October. 

Watch for updates on the downtown street construction for the East side of Highway 41, which started this week and is expected to be substantially completed in November.  


Transformer

Electrical Outage Update


On Sunday evening, August 16th, approximately 5,000 residents in Chaska experienced a power outage that occurred at about 8:00 pm and lasted between 2-3 hours.  

It was discovered there was a fault at our Minnesota River Substation from water leaking into the system that caused the transmission line breaker to open. Once the problem was isolated City electric crews coordinated with Xcel Energy to re-energize the substation transformer. Anytime there are multiple crews working on the same issue there are extra steps involved to insure the safety of everyone, which all takes more time.
The Chaska Electric Department sincerely regrets any inconvenience this caused to the community. One thing we struggle with is how to pass information onto our customers, as not knowing what is happening can be very frustrating for people. 

Usually during an outage, by the time customers can be updated, we are very close to re-energizing. We would rather have the crews work on restoring the power as safely and quickly as possible, than send out numerous status updates that take time. We do not have anyone in the office after hours and our phone system can usually handle the volume.   But on Sunday night, with over 5,000 people without power, the phone system could not handle the influx of calls.
The City is currently in the preliminary stages of setting up automatic updates on Facebook and Twitter. We are also looking into other ways to implement an outage management system.

The City of Chaska thanks residents for their patience during an outage of this magnitude and commends Xcel Energy and the Chaska Electrical Department for their work in restoring power to the area. 

Chaska City Councilmembers

Mayor Mark Windschitl - Mwindschitl@chaskamn.com
Ward 1 Councilmember Paul Geisler - Pgeisler@chaskamn.com
Ward 2 Councilmember Greg Boe - Gboe@chaskamn.com
Ward 3 Councilmember Christopher Schulz - Cschulz@chaskamn.com
Ward 4 Councilmember Jay Rohe - Jrohe@chaskamn.com


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