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In accordance with City of Chaska Code of Ordinances, Section 8-27, a delinquent account that is not paid in full by 8:00 a.m. on the scheduled day of disconnection, shall be scheduled for disconnection and charged a service fee ($50 during regular business hours, $70 after business hours), plus MN State sales tax.
A location scheduled for disconnection shall not be permitted to continue service or to re-establish disconnected service until the account has been paid in full, required deposits have been paid in full and the service fee has been paid in full.
IMPORTANT INFORMATION FOR UTILITY CUSTOMERS USING A BILL PAY SERVICENew Remit Address and Customer Account Number
Customers who pay their Chaska Utility Bill using a bill-pay service or bank must update their payment instructions to reflect a new remit mailing address.
Mail your payment to:
CITY OF CHASKAUTILITY BILLINGPO BOX 9307MINNEAPOLIS MN 55440-9307
New Account Number Format:
Please also update your instructions to include both parts of your new account number, as shown on both the top of your bill and on the remit stub:
Be sure to include the dash:123456789-12345678
If unable to insert a dash, be sure to leave a space:123456789 12345678
Do not combine the two parts of your account number without either the dash or a space.
If you have any questions, please call the City of Chaska Utility Billing Department at 952-448-9200 to speak to a Customer Service Representative, available from 7:30 a.m. to 4:30 p.m., Monday through Friday.