What to do if I received a Disconnect Notice or my service has already been Disconnected?
Contact the Utility Billing Department at 952-448-9200 ASAP.

In accordance with City of Chaska Code of Ordinances, Section 8-27, a delinquent account that is not paid in full by 8:00 a.m. on the scheduled day of disconnection, shall be scheduled for disconnection and charged a service fee ($50 during regular business hours, $70 after business hours), plus MN State sales tax.

A location scheduled for disconnection shall not be permitted to continue service or to re-establish disconnected service until the account has been paid in full, required deposits have been paid in full and the service fee has been paid in full.

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1. I just moved to Chaska. What should I do?
2. What are my options when paying my utility bill?
3. What to do if I received a Disconnect Notice or my service has already been Disconnected?
4. Who do I call for other utility services?
5. What if I have an after-hours emergency?
6. I'm having a hard time paying my utility bill. What can I do?
7. Can I have my utility bill paid automatically from my bank account?
8. Do you have a senior citizen discount and how do I receive it?
9. Do you need to get inside to read the meters?