Chaska City Hall
One City Hall Plaza
Chaska, MN 55318
Ph. 952-448-9200

Chaska Police Department
Two City Hall Plaza
Chaska, MN 55318
Non-emergency Phone:
952-448-4200
 

ALSO VISIT:

 
 
 
 
 
 
 

 

 
Active Living In
Carver County

 

Chaska
 History Center

 
 

UTILITY BILLING

Phone: 952-448-9200    Fax: 952-448-9300  
Email:
ub@chaskamn.com

Application For Utilities &
Utility Service Payment Agreement

CONTRACTORS FOR NEW CONSTRUCTION:

For electric hook-up, please email a copy of the MN State Electrical Permit to
ub@chaskamn.com Questions? Please call Utility Billing at 952.448.9200.

Frequently Asked Questions

Chaska Public Utilities most asked questions/answers

I just moved to Chaska. What should I do?

I'm new to the area. Where can I find out more information about Chaska?

What is your mailing address?

Where are you located?

How do I get there?

What are your hours?

What if I have an afterhours emergency?

How do I sign up for chaska.net internet service?

Do you have a senior citizen discount and how do I receive it?

I'm having a hard time paying my utility bill. What can I do?

Can I have my monthly community center membership payment included on my utility bill?

Do you have a rebate program for energy efficient appliances?

What is the Green Power Choice Program?

Can I have my bill paid automatically from my bank account?

What are my options when paying my utility bill?

Do you need to get inside to read the meters?


Who do I call for other utility services?

What about garbage?

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I just moved to Chaska. What should I do?

The City of Chaska provides the electric, sewer, water, and storm water utility services to residents. Please call the City of Chaska Utility Billing Department at (952) 448-9200 to apply for service or stop in at City Hall, One City Hall Plaza and a customer service representative will be able to assist you. At least one day advance notice is required to schedule meter readings. You will need to complete an Application for Utilities and must meet one of three service requirements. Service requirement options are as follows:

1) If you have purchased the property, you may sign the Utility Service Payment Agreement, in addition to completing the Application. The Utility Service Payment Agreement must be signed in the presence of a Notary Public;

2) You may provide a letter of credit from a current utility company showing no more than one delinquent payment during the immediate past twelve month period; or

3) Pay a utility deposit equal to two times the average monthly utility bill.

Click here for Utility Deposit Amounts for Rental Complexes

Click here for the Application for Utilities & Utility Service Payment Agreement.

*Please note that it is very important that you contact Utility Billing at (952) 448-9200 prior to turning in your Application for Utilities & Utility Service Payment Agreement so that a meter reading can be scheduled.

I'm new to the area. Where can I find out more information about Chaska?

Welcome Neighbor is your hometown welcome service. Welcome Neighbor has a special FREE packet of information to help you get acquainted with your new community. Included is a county map along with community resources. Plus, the local businesses have a great selection of gift certificates for you. Please call Welcome Neighbor at (952) 446-9000 or inquire on-line at www.welcomeneighbormn.com. Note: Welcome Neighbor is not a City of Chaska Administrative Department but rather a welcome service serving Carver, McLeod, Scott, Wright and Western Hennepin Counties.

What is your mailing address?

Please Send Correspondence To:

City of Chaska Utility Billing
One City Hall Plaza
Chaska, MN 55318

Payments Should Be Sent To:

City of Chaska Utility Billing
P.O. Box 81
Chaska, MN 55318

Where are you located?

City of Chaska Utility Billing is a department in the City of Chaska Administrative Offices at One City Hall Plaza, Chaska, MN 55318. City of Chaska Administrative Offices are located in the same building as the Chaska Library. 

How do I get there?

We are just two blocks south of the Chaska Blvd. and Highway 41 intersection. At the intersection of Chaska Blvd./41, take Highway 41 south two blocks to the next stoplight, which is 4th Street. Take a right on 4th Street and One City Hall Plaza is at the end of the block on your right.

What are your hours?

Office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday. 

What if I have an afterhours emergency?

For Electric, Water, and Sewer Emergencies, call the pager at (952) 448-4335.

If you are experiencing technical difficulties with your Chaska.net Internet Service, call (952) 227-4638.

How do I sign-up for chaska.net internet service?

To sign-up for chaska.net internet service click here.

Do you have a senior citizen discount and how do I receive it?

You are eligible for reduced electric rates if you are presently receiving retirement benefits, Retirement Survivor's Insurance Benefits, or Disability Insurance Benefits under the Social Security Act 42 U.S.C.#301, as amended; or if you receive a Federal or State Pension Plan. If you receive any of these benefits, please contact the City of Chaska Utility Billing Department at (952) 448-9200 to sign up for reduced electric rates.

I'm having a hard time paying my utility bill. What can I do?

You can call Chaska Utility Billing at (952) 448-9200 to enter into a Promise to Pay Agreement to avoid any interruption in your electric service due to delinquency of your utility account. The following organizations provide financial assistance and may also provide budget counseling:

Scott-Carver-Dakota CAP Agency (952) 496-2125
Carver County Social Services (952) 361-1600
Salvation Army (651) 746-3400

For complete qualifications and application information, please contact these organizations directly.

Can I have my monthly community center membership payment included on my utility bill?

You may arrange to have your monthly community center membership included on your utility bill by calling the Chaska Community Center at (952) 448-3176.

Do you have a rebate program for energy efficient appliances?

The City of Chaska Electric Department now offers many energy efficiency rebates. Save energy and money with a Residential Central Air Conditioner Tune-up. The City of Chaska, in conjunction with the Minnesota Municipal Power Agency (MMPA), offers a $25 rebate when you have a qualified contractor perform an A/C tune-up.

The City also offers residential rebates for the purchase of Energy Star Efficient refrigerators, dishwashers, clothes washers and air conditioners. Furnace filter replacement rebates are also available. Details and forms are available online at www.mmpa.org, click on "Our Communities", then "Chaska" and go to the bottom of the page, or call (952) 448-4335. One rebate per customer account is available for each type of rebate. The rebates are offered to residential electric customers served by the City of Chaska.

What is the Green Power Choice Program?

Green Power Choice is a voluntary program offered to customers of the City of Chaska. By choosing to purchase green power, you are supporting increased reliance on renewable energy sources, thereby reducing the burning of harmful fossil fuels. Green Power is offered in blocks of 100 kilowatt hours (kWh) at a cost of $1.75 per block. You can choose to purchase any combination of Wind Power or Hydro Power blocks. Thus you decide how much you are willing to contribute to support the use of renewable energy. Signing up is easy!  Complete the Participation Form below or call Chaska Utility Billing at (952) 448-9200.

Green Power Choice Participation Form

Can I have my utility bill paid automatically from my bank account?

Yes. You can sign up online at www.directpaymentplan.com or call City of Chaska Utility Billing at (952) 448-9200. Automatic payments are deducted on the 12th of each month. There will be a message on the monthly bill when the automatic payment plan is in effect.

What are my options when paying my utility bill?

Payments can be made with cash, check, or money order. Credit/debit/check card payments, phone payments, and on-line payments are not accepted.

Payments can be made one of four ways:

1) Mailed to:
City of Chaska Utility Billing
P.O. Box 81
Chaska, MN 55318 

2) Made in person at:
Customer Service Counter
One City Hall Plaza
Chaska, MN 55318
Monday through Friday, 7:30 a.m. to 4:30 pm.

3) Dropped in the drop box:
Located in the City Hall parking lot at
One City Hall Plaza

4) Sign up for automatic bank pay:
Go to www.directpaymentplan.com or
Call Utility Billing at (952) 448-9200  

Do you need to get inside to read the meters? 

Most electric meters are read from the outside. However, the water meter is usually located inside the residence. Your water meter is typically read by remote from outside your home. On occasion, we may need to gain access to your water meter if there is a problem with the remote. We will contact you to schedule an appointment to gain access to the inside meter if such a need arises.

Who do I call for other utility services?

Click here for a list of other utility services

What about garbage?

Click here for a list of refuse companies

 



 
 

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