| (Q) Who will be my Internet Service Provider if I sign up for the chaska.net wireless Service? |
(A) Chaska.net will provide both the connection (via wireless) and will act as the ISP providing
Internet access.
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(Q) What type of equipment do I need to pick up the wireless signal? |
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(A) Chaska.net will provide each account with a wireless bridge that
will connect to our wireless network and to your computer or router. We
recommend that you purchase a Broadband Router/Firewall to provide
protection between the Internet and your personal computer. These can
be purchased at most electronics stores. |
(Q) What speeds will the service provide? |
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(A) Business customers will experience speeds up to 1.5Mb per second
depending on various conditions including: 1) The number of
simultaneous users on the system, 2) Your location in relation to one
of our access points. |
(Q) The price of $29.99, is that an introductory price? Is there a setup fee? Are there any other fees for service? |
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(A) The price of $29.99 for Business Service, is
the monthly fee, it is not an introductory price. Normally there will
be no install charge, however, if you request our Installation
Technician to come on-site and hook up the equipment we provide, there
will be a one time fee of $35. There are no other service fees
associated with your account, however there are add on services
available such as external antennas. |
(Q) Is your new wireless service compatible with a Macintosh or Linux based systems? |
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(A) Yes, our system uses standards based devices such as 802.11 wireless, and
Ethernet connectivity. As long as your computer has either an Ethernet
card or 802.11 wireless card, it should be capable of connecting to connect to our system. |
(Q) Can I share the connection with more than one computer in my office? |
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(A) The chaska.net business service will allow three physical devices
to connect per account. However, we recommend that you purchase an
Broadband Router/Firewall to provide protection between the Internet
and your personal computer which will also give you the ability to
share the connection with multiple computers. A router/firewall can be
purchased at most electronics stores. |
(Q) Does the chaska.net service require a phone line? |
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(A) No, the chaska.net service is provided via a wireless connection
and wireless bridge that we provide as part of your subscription. |
(Q) Does the chaska.net service stay connected 24/7 or does it have to connect every time I want to use it? |
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(A) The chaska.net service is an "always on" connection. We will be
requiring that users log on via a web page to utilize the service. |
(Q) Are there any minimum requirements for my computer to access this system? |
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(A) Your computer must have either an Ethernet (wired) or wireless
802.11 card installed. |
(Q) Will the service be available in Chanhassen, Victoria, Carver, or any other nearby city?
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(A) Our wireless Business Service is currently available within the
city limits of Chaska.
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