Pronto Registration and Login Process

Users must have signed up for an account by either filling out a registration form, mailing it in or bring it to City Hall, or signed up on-line using the signup form on the web-site.

When a user first connects to the system the following login screen will be displayed:

Users that have not registered their modem/connection with us will need to enter the user ID and password supplied with the modem or via postal mail back in the first week of November. Returning users will also enter this information as often as every day.

New users (and users that simply entered their information incorrectly) will see the following page:

New users should choose the REGISTER ME NOW button to take them to the new user login screen, which is as follows:

New users must again enter the user ID and password supplied to them, which will take them to the following screen:

This screen will display the information provided when they signed up for the account, as well as prompt them to check the box that will indicate they agree with our Terms and Conditions.

Once they accept they will go the following screen:

Here a user can either proceed to the Internet (which will direct them at our portal page) or can go to their personalized portal which is really a screen that shows user information usages, etc.. This page can also be reached via the portal from the link "Manage your Account".This page looks as follows: